Allocated physiotherapy treatment times vary: Initial Consultation- 45 minutes, Standard Consultation – 30 minutes, and Extended Consultation – 45 minutes. Massages can be booked for 30 minutes, 45 minutes or one hour. One hour physiotherapy sessions can be made available (appropriateness should be discussed with your physiotherapist).
All our treatments are one-on-one and take place in private treatment rooms – we never see more than one patient at a time. You do not need a Doctor’s referral to see our physiotherapists and health funds will pay a rebate for part of the cost of your physiotherapy or massage therapy consultation.
FAQ
When you call to make your first appointment, you will be asked to come in 10-15 minutes early in order to fill out the necessary paperwork. When you arrive, you will be met by our friendly reception staff who will guide you through the process and answer any questions you may have. You will then be shown to one of our stylish treatment rooms where your physiotherapist will perform a thorough interview and physical assessment, enabling them to diagnose your condition and its source. Your physiotherapist will then explain your injury to you, discuss the treatment options that will best facilitate a speedy recovery; and your treatment will commence. Throughout the first session, self-management and training (exercise) techniques will be discussed and demonstrated where appropriate. This process is likely to take around 45 minutes. The session may be extended if the physiotherapist decides to apply an electrotherapy modality or heat therapy at the very end. Our reception staff have been trained to safely remove these treatment modalities and will do so at a time determined by the physiotherapist.
Generally loose fitting clothing is ideal. If you have a lower limb complaint, we recommend wearing a pair of shorts and if you have an upper limb, back or neck complaint then singlet top would be ideal. We have practice gowns and shorts available so it is not an issue if you have forgotten to wear the appropriate gear.
A Doctor’s referral is welcome but not necessary if you are attending our clinic as a private patient. However, you do require a referral from your doctor if your treatment costs are going to be claimed directly through Workcover or a Compulsory Third Party Insurer. GP referrals are also necessary if you are a Veterans’ Affairs patient or being treated as part of an Enhanced Primary Care plan.